Does HP take laptop hard drive when you send my laptop to get it fixed under the 1 year warranty?

Written by admin on April 15, 2009 – 10:05 am -

I know Dell sometimes makes you take out your laptop hard drive before you send it to them to get it fixed for privacy purposes. Will HP do the same or is it required for them to look at whats on your hard drive too? Also, the Hp i have comes with the 1 year warranty. Thanks.

Depends on what your problem with the laptop is, but you should always assume that you will lose any data this is on the hard drive if you send it in for warranty repair.

http://www.simplyadapters.com


Posted in laptop hard drive |


3 Responses to “Does HP take laptop hard drive when you send my laptop to get it fixed under the 1 year warranty?”

  1. By brisray on Apr 15, 2009 | Reply

    It's probably up to you.

    HP's notebook warranty stipulates that if a component fails, HP can choose to replace it. Once that part has been removed from the computer, it becomes HP's property. The company's policies also state that it is not responsible for damage to or loss of data. - http://www.pcworld.com/article/110648/article.html

    You should always back up your drive before sending it anywhere. You don't say why you're sending it back, but if you do and the problem is with the drive then they won't be able to fix it.
    References :

  2. By Cody on Apr 15, 2009 | Reply

    Unless its a hard drive problem they shouldn't need it to fix your laptop.
    I would give them a call and ask them if they need it. But chances are they will not. I had a laptop repaired by gateway and they didnt need the harddrive.
    References :
    Computer tech

  3. By SimplyAdapters.com on Apr 15, 2009 | Reply

    Depends on what your problem with the laptop is, but you should always assume that you will lose any data this is on the hard drive if you send it in for warranty repair.

    http://www.simplyadapters.com
    References :

Post a Comment